In January 2016, she had a fall at her home in Ilford and broke her back, leaving her sofa-bound for eight weeks to recover. She still filmed scenes for Peggy's death in EastEnders in March 2016 and again in May 2016; when the scenes were broadcast, she was seen with a walking frame. She was later seen in a wheelchair during her final scenes in EastEnders in January 2017 and also at Barbara Windsor's funeral in January 2021, which would be her final public appearance.