- [in voiceover]
- Dr. Neela Rasgotra: The toughest thing about being a doctor isn't the terrible hours. It isn't the loneliness, the isolation, or the knowledge that one day, we lose out to the relentless decay of the human body. No, it's something else.
- Dr. Neela Rasgotra: [later] The toughest thing is making the right call when it counts.
- [in voiceover]
- Dr. Neela Rasgotra: The care of every patient is a twisty maze that leads to an infinite number of potential outcomes. We hope that knowledge and experience guide us, but sometimes it becomes obvious a wrong turn was made.
- Dr. Neela Rasgotra: [later] If only it were possible to apply the wisdom of our mistakes, go back to the fork in the road, and this time, be assertive. Choose the road we think we should take, not the path of least resistance.
- [in voiceover]
- Dr. Neela Rasgotra: For some patients, there is no road to recovery. Nothing we do as doctors will alter the outcome. At least that's what we tell ourselves.
- Dr. Neela Rasgotra: [later] When their way doesn't work, and your way doesn't work, you've got to accept defeat, or find another way.
- Cate Banfield: [to Morris after the death of a patient] We can't see the future.
- Archie Morris: Sometimes we can, actually with this handy new technology called the CT. You heard of it?
- Cate Banfield: Fine. Do I wish I could do it over? Yeah, I do. There was no way to know.
- Archie Morris: Gates was begging to get the scan.
- Cate Banfield: Gates is a resident.
- Archie Morris: Don't make this about hierarchy. If any of us refuse to hear another opinion, the entire system breaks down.
- Cate Banfield: What system? You guys don't have a system. All I see here is chaos and disorder.
- Archie Morris: Well, maybe that's the problem. Maybe that's why after five months, you still don't get it. You still don't fit in.
- Cate Banfield: Fit in? This isn't junior high.
- Archie Morris: We are a team. We work together, but you think that you're so much better than all of us, so much smarter, you'll never let yourself be part of it. If you wanna be a queen, go into private practice, go back to lndonesia, leave medicine altogether, but don't torture us here.
- Dr. Lucien Dubenko: Hey. At this point, removing the source of infection is our best option.
- Anastasia Johnson: You mean taking out my gallbladder, right?
- Dr. Lucien Dubenko: Let's finally get you better, okay?
- Anastasia Johnson: Hurry up, I'm getting sick of you people.