Sgt. Gregory Parker: We're going to talk this girl down. Jules, I want you to do it.
Jules Callaghan: Oh, Sarge, if you're right, this girl's been in here like, eight years. We're dealing with some serious Stockholm Syndrome. She probably doesn't even know who she is anymore.
Sgt. Gregory Parker: I know, and my bet he's conditioned her to fear the police and that's why she's firing. Now, you're gonna to be fine. This girl has spent eight years in captivity at the hands of a man. What she needs now is a female voice.
Jules Callaghan: All right, but we're starting at ground zero. I mean, I... I don't know if I know how to do this.
Sgt. Gregory Parker: All right, I'm coming in.
Jules Callaghan: Okay, wait. Can you help me with the Stockholm?
Sgt. Gregory Parker: Yeah. Now, the first thing to remember: there will be nothing simple about her feelings for her captor. Just follow the same rules as always: connect, respect,
Jules Callaghan: Protect. Okay.
Sgt. Gregory Parker: Okay, you just keep it simple. By now, Penny's got a belief system that has helped her survive whatever it is she survived. And it's not your job to tear that down. It's your job to get these two girls out of there safely. Okay? And I'm gonna stay right here and be your second inside your ear the whole time, all right?