- [Simmo is about to confront Ben for accusing Heather of trying to act like his mother]
- Kevin 'Simmo' Fitzsimons: Now, we both know how I felt about your mum when I was younger.
- Ben Chigwell: [his face screwed up] What?
- Kevin 'Simmo' Fitzsimons: We both know how hot she was. Still is, and anyone I met would be proud to be compared to Sandy Chigwell. Yeah? Not so much Heath, mate.
- Ben Chigwell: [in an agonizing tone] Oh, what did they tell ya?
- Kevin 'Simmo' Fitzsimons: Well, it was just coming from Ains, and that's pretty much all she said.
- Ben Chigwell: Oh, I didn't mean she was like my actual Mom, I just meant that... ah, fuckin' 'ell!
- Kevin 'Simmo' Fitzsimons: [quietly] I know.
- Ben Chigwell: It wasn't even about her. I was pissed and I was starkin' up about everything. Most of it was really about Joe.
- Kevin 'Simmo' Fitzsimons: Well, tell her that, mate.
- Ben Chigwell: Yeah?
- Kevin 'Simmo' Fitzsimons: Go in hard with an apology, and maybe stress that she's nothin' like your Mom. Tell her... she's so useful, like... J-Lo.
- Ben Chigwell: No, J-Lo's nothing like her, mate.
- Kevin 'Simmo' Fitzsimons: Tell her she, she, she'd still fit into Mayer's clothes.
- [Ben has a confused look]
- Kevin 'Simmo' Fitzsimons: No, don't say that. But say something, mate. Whatever it takes. Just fix it.
- Ben Chigwell: [as Simmo walks away] You feeling again?
- Kevin 'Simmo' Fitzsimons: [turning back toward Ben] Hey?
- Ben Chigwell: You really that into my Mom?
- Kevin 'Simmo' Fitzsimons: [brushing it off] It was mostly tail end of year eight... few weeks in the summer of 2013 if I'm honest. Yeah, she wore a hell of a dress to your thirtieth.
- Ben Chigwell: Come on...
- Kevin 'Simmo' Fitzsimons: I still think about her.
- Liz Wendell: Once upon a time, uh, the idea of working as a receptionist in an aged care facility would have been deeply offensive to me.
- Joe Chigwell: That's perfectly understandable.
- Liz Wendell: But despite my initial misgivings, it's actually been incredibly rewarding. You know, sometimes I will just catch a moment between a patient and a staff member, and it's... a privilege. Yeah, I'm a receptionist, yes, but I'm also... a patron in the theater of humanity.
- Heather Doyle: [sarcastically] Is that what you're doing. I'm wiping asses, and you're "a patron in the theater of humanity".
- Joe Chigwell: [with respect to Ben saying that Joe was trying to impress Liz] In regard to Ben's parting comment, I mean, you know obviously, there's uh... there's an attraction here... well, well, there is on my part. Um, I don't know, maybe it's a one-way street.
- Liz Wendell: There might have been... some light traffic... on the other side.
- [after knocking quietly, Liz timidly enters Heather's bedroom, Heather who is lying on the bed]
- Heather Doyle: Liz, your face is very triggering for me right now, so if this isn't urgent...
- Liz Wendell: [about Heather quitting her job after receiving an official reprimand] I had a word with Pat after you left. Apparently if you pop in tomorrow and offer a full apology to her, Yvonne and the entire staff, they will consider reexamining the situation.
- Heather Doyle: [sternly] Me, apologize to them?
- Liz Wendell: I am but the humble messenger. Would you like me to respond on your behalf in some way?
- Heather Doyle: What is my face telling you?
- Liz Wendell: What, this seems like a trap, but okay. Is it saying, "Liz, I appreciate you offering this information. Leave me now and run for your life?"
- Heather Doyle: Close enough.