I had to research a lot to find the name of the wonderful actor who plays the businessman whose wife is GONE. Finally, someone suggested Link Neal, and after looking at many photos of him and watching a couple of his videos, I'm sure that's right! He looks very young, but he was born in 1978, which would have made him about 27 when the vdeo was made. He's great! (And Toby is, too, of course!)
Link Neal seems to have several podcasts and is a comedian with a dry sense of humor. He is a married man and has three children. He met his wife, Christy, at a roller skating rink and they were married a couple of years later.