Anthony enjoys the best service in Chicago at the Langham Hotel. Starting with a ride in a pink London taxi, the hotel blows him away with a $6000/night suite, a decadent spread, and an unprecedented feat of customer service.
Anthony is in North Carolina to help the Peros family keep the High Meadows Inn & Nikola's Restaurant alive. The co-owner/father is a hopeless optimist, but Anthony gives him a needed reality check before he costs them everything.
Anthony visits a boutique hotel in historic and tourist heavy New Orleans, and finds mistreated employees and ridiculous cost-cutting policies. Can Anthony urge a stubborn owner to sell the hotel to her sons for a fresh start?
Anthony Melchiorri heads to Juneau, AK, to help a 100-yr-old hotel and bar. With a belligerent bar manager, feuding family owners, no security, a trespassing bear and a crushed designer, can he help keep this historic icon afloat?
Anthony heads to Gatlinburg, TN, home of Smoky Mountain National Park, to help the 120-room Brookside Resort. It is under-staffed, has horrid online reviews, inexperienced managers and he finds pink underwear under a mattress.
Anthony visits the cool and historic Woodstock, NY to get the struggling 35-room Woodstock Lodge back on its feet. But the owner's stubbornness and anger could force Anthony to leave before they can render any help at all.